Terms of Service

Last updated: 5 August 2026

1. Introduction

Welcome to ScoutVybe. These Terms of Service ("Terms") govern your use of the ScoutVybe website at scoutvybe.com and all related services (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

ScoutVybe ("we", "us", "our") is operated from the United Kingdom.

2. Eligibility and Business Use

You must be at least 18 years old to use ScoutVybe. By using the Service you confirm you meet this requirement and that the information you provide is accurate.

ScoutVybe is built for business use: finding customers for something you sell. By subscribing, you confirm you are purchasing for your trade, business, or professional activity, whether as a company, a freelancer, or an individual founder. Because purchases are made for business purposes, statutory consumer cancellation ("cooling-off") rights do not apply.

3. What ScoutVybe Provides

ScoutVybe finds publicly posted content that may be relevant to your business, across Reddit, X, GitHub, and Hacker News, scores it for buying intent, and drafts suggested replies you can send. It never sends anything on your behalf. You review every draft and send messages yourself, from your own accounts, at your own discretion.

4. Your Account

Authentication is handled through Clerk. You are responsible for keeping your account secure and for all activity under it. You must provide accurate information and be able to form a binding contract. Notify us at support@scoutvybe.com if you suspect unauthorised access. Accounts are not transferable.

5. Plans, Billing, and the Free Trial

Billing. Paid plans are billed in advance through our payment provider, Stripe, monthly or annually, as you select at checkout. By subscribing, you authorise recurring charges to your payment method. Accepting these Terms is a required step at checkout before payment.

Renewal. Your subscription renews automatically at the end of each billing period, unless you cancel before it renews.

Pricing. Prices and plan limits are shown at checkout. They may change with notice, but a change never applies to a period you have already paid for, and we will notify you before any price change takes effect on your account. Prices exclude any applicable taxes unless stated otherwise.

Free trial.Where a free trial is offered, it lasts 7 days and is available once per customer, ever. A valid payment method is required to start it, but you are not charged during the trial. If you do not cancel before the trial ends, it converts to the paid plan you selected and billing begins. To enforce the one-trial limit fairly, we retain your email address even if you delete your account (see "Cancelling vs. Deleting Your Account" and our Privacy Policy).

Cancelling. You can cancel anytime from your account settings; your plan stays active until the end of the period you have paid for.

6. Cancelling vs. Deleting Your Account

Cancelling and deleting are different. Cancelling keeps your plan active until the end of the period you paid for. Deleting your account ends your subscription immediately, and any unused time is forfeited, not refunded. On deletion we retain your email address (to enforce the one-trial limit) and payment and transaction records (as required for accounting and legal purposes); your name and profile photo are removed and all other account data is permanently deleted. If you want to use time you have paid for, cancel first and delete after the period ends.

7. Credits

Drafting a reply, including re-drafting an existing one, costs one credit. Plan credits reset to your plan's monthly amount each billing month and do not roll over. Credits have no cash value and are not refundable.

8. Your Responsibilities

You review every draft and send messages yourself, from your own accounts. You are solely responsible for what you send and for complying with the rules of each platform you use and with all applicable laws, including those governing unsolicited messages and marketing. AI-generated drafts are suggestions only; by sending one, you take full ownership of its content.

9. Acceptable Use

You agree not to use ScoutVybe to:

• Send spam, harassment, or unlawful content.
• Violate the terms or rules of any third-party platform.
• Attempt to disrupt, reverse engineer, or abuse the Service.
• Resell or provide the Service to third parties without our agreement.
• Extract data from the Service using bots, scrapers, or other automated means.

10. Fair Use and Service Limits

To keep the Service fast and costs predictable for everyone, plans include limits, such as campaign caps, monthly credits, and rate limits or cooldowns on automated actions like scans and website analysis. Current limits are shown at checkout and in the app. We may throttle, temporarily block, or suspend usage that exceeds these limits or that appears automated or abusive.

11. Third-Party Platforms

ScoutVybe reads publicly available content from third-party platforms (currently Reddit, X, GitHub, and Hacker News) through data providers. Those platforms are outside our control: they may change, restrict, or block access at any time, and coverage of any given platform may change or end with notice. We are not responsible for actions a platform takes against your accounts as a result of messages you choose to send.

12. Your Leads and Data Retention

Leads matched to your campaigns, and drafts generated for you, stay in your workspace until you delete them, delete the brand they belong to, or delete your account. Underlying platform content is retained on the short schedules described in our Privacy Policy. We recommend exporting or acting on anything important: early-stage software changes quickly.

13. Intellectual Property

ScoutVybe, including its software, branding, and interface, is owned by us and protected by intellectual property law. We grant you a limited, non-exclusive, non-transferable licence to use the Service as described in these Terms.

Content you provide, including your brand profile, campaign settings, and any text you write, remains yours. You grant us a limited licence to process and store it solely to deliver the Service. Drafts generated for you are yours to use.

Publicly posted content surfaced by the Service belongs to its authors and the platforms it was posted on. It is not owned by ScoutVybe.

14. Disclaimers

The Service is provided on an "as is" and "as available" basis. ScoutVybe is early-stage software that changes frequently. We do not guarantee uninterrupted availability, specific results, lead volume or quality, or that any platform will permit a given use. AI-generated drafts can be wrong or inappropriate: that is why you review them before sending. We do not provide legal, tax, or professional advice.

15. Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded or limited under UK law.

Subject to that: we are not liable for indirect, incidental, special, or consequential loss, including loss of profits, revenue, business, or data; and our total aggregate liability arising out of or in connection with the Service is limited to the amount you paid us in the three months before the event giving rise to the claim.

16. Indemnification

You are responsible for the messages you send and the campaigns you run. You agree to indemnify us against claims, damages, losses, and expenses (including reasonable legal fees) arising from content you send to third parties using drafts or leads from the Service, from your violation of these Terms, or from your breach of the Acceptable Use rules.

17. Changes to the Service and These Terms

We may add, change, or remove features at any time. ScoutVybe is actively developed and the Service will evolve. We may also update these Terms. For material changes we will give notice (by email or in-app) before they take effect. Your continued use of ScoutVybe after changes are posted constitutes acceptance of the updated Terms.

18. Assignment

We may assign or transfer this agreement, including to a company formed to operate ScoutVybe, without your consent, provided your rights under it are not reduced. You may not assign it without our agreement.

19. Termination

We may suspend or terminate your access immediately if you breach these Terms, engage in abusive behaviour, or if required by law. Deletion and retention are handled as described in "Cancelling vs. Deleting Your Account" and our Privacy Policy.

20. Governing Law and Disputes

If you have a concern or dispute, talk to us first. Both parties agree to make a good-faith effort to resolve any issue through direct communication at support@scoutvybe.com before taking formal legal action. These Terms are governed by the laws of England and Wales, and any dispute that cannot be resolved informally will be handled only by the courts of England and Wales.

21. Severability and Entire Agreement

If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force. These Terms, together with our Privacy Policy and Refund Policy, form the entire agreement between you and ScoutVybe regarding your use of the Service.

22. Contact Us

If you have any questions about these Terms, contact us at support@scoutvybe.com